Support And Download Tips
When purchasing an eBook from eBookAnswers.org, an email containing a link to your download page will be sent out to you as soon as we confirm your payment, which is done automatically by our system, so you should receive your download link from us within a minute or so of completing your payment no matter what time of day you make your purchase.
You will click the link in that email to get to your download page, where you can download both versions of your eBook (one version is optimized for computers and tablets, and the other is optimized for eReaders and Smartphones).
Please check your junk mail folder if you don't see your download email right away, in case your email system filters out our email.
In a rare case where you don't see your download link after 10 minutes (and you have checked your junk mail folder) please contact us here
with details of your purchase, and we will reply to that email with your download info (so please make sure you enter a valid return email address).
If done during normal business hours we can usually sort it out and get you straightened away in a matter of minutes, however in rare circumstances please give us 72 hours to sort it out.
Your ebook download links will remain active for at least 30 days after your purchase, however, we recommend you download your eBooks immediately and back them up on your own computer and/or mobile devices.
Downloading To Your Computer
Right click on your download link and choose "Save File As..." or "Save Link As..." to save the eBook to your computer. Another option, if your browser is setup to view PDF files, is left clicking on the download link to bring the eBook up in your browser, then using the PDF Save button from there to save it to your computer.
Most computers are already setup to view PDF files, but if needed you can get the latest Free version of the Acrobat viewer here:
Get Adobe PDF Reader (free)
Downloading To Your eReader
For our tests we used the Kobo eReader. With the Kobo (and probably with most other eReaders), it is a simple matter of connecting your eReader to your computer via a USB port to copy your eBook on to the eReader device (so download the eBook to your computer first as described above).
With the Kobo the next step after you plug it in to the computer is to choose "Manage Library" on the eReader and then your Kobo will show up in your "My Computer" or "Windows Explorer" view on your computer. Then simply copy and paste your pdf into the root folder of your Kobo, and unplug your Kobo from your computer. The Kobo will then go through a brief "sync" process.
Then you can go into your Kobo to read the eBook. If it doesn't show up in your current reading list right away, go into the Kobo menu and navigate to "Documents". All your PDF eBooks will be saved there.
Note: these steps may vary slightly if you are using an older or newer version of the Kobo from our test version
Your Kindle has lots of options for handling PDFs, detailed on their site here:
There is a lot of information on that page related to their Personal Document Service etc, which is more complicated than what you need for reading our eBooks. Near the bottom of that page note that they say you can simply connect with USB to upload your files, similar to what was just described above for the Kobo. Here is the direct quote from that amazon page:
"Your Kindle can now display PDF documents without losing the formatting of the original file. Send PDF documents directly to your Kindle (via your @Kindle address) or drag and drop PDF files from your computer to your Kindle (when connected via USB)."
Downloading To Your iPad
First of all, if you don't already have the iBooks app installed on your iPad, we highly recommend you go to the App Store, search on the term "iBooks", and download it to your iPad (it is free).
This makes everything related to downloading and reading your eBooks so much easier to deal with. In particular, it helps alot when it comes to installing your eBook on your iPad without the need to connect your iPad to iTunes on your computer with cables or anything like that.
Method 1: Assuming you have iBooks installed, you can just tap on your download link. This will open your eBook in Safari, and you will see an option at the top right to "Open in iBooks". If you don't see that or if it disappears right away, just tap the screen once with one finger and it will appear again. Tap "Open In iBooks" and the eBook will be opened in iBooks.
Note: The eBook is now saved in iBooks on your iPad, so even if you close the Safari page and turn your iPad off and on again you still have your eBook in iBooks on your iPad. In other words, the steps mentioned here effectively download the eBook to your iPad
Method 2: If you already have the eBook on your computer and want to transfer it to your iPad, the easiest way is just to email the PDF file to yourself on your iPad as an attachment. Then just place your finger on the PDF attachment within your iPad email program, and after a second or two an option will popup to "Open in iBooks". Similar to Method 1, your eBook is now saved in iBooks, even if you delete the email from your iPad.
Note: you can read your eBook from within your email without using iBooks, it just isn't nearly as nice of a reading experience (eg. no bookmarking capability, you would need to keep the email around until you were finished with the eBook etc.)
Once you have the eBook open in iBooks note that you can now read the iBook in "iPad Mode", which is to say you can use your fingers to swipe the pages from right to left (rather than scrolling down with a simple PDF attachment), and even without bookmarking anything your iBook will remember where you left off each time you start reading again.
You can also tap the screen while reading your iBook to see all the options along the top, like the Library button that will show you all the iBooks you have on your iPad, an option to bookmark pages, make your iPad backlighting lighter or darker etc. (try all the options to see everything you can do there to organize your reading experience). Note as well that when you tap on the Library button you can then click on Edit to delete any iBooks you no longer want.
Downloading To Your iPhone
See the iPad instructions above, the main difference here is you will use the eReader optimized version download link so that the eBook is readable on your iPhone.
Other Smartphones or Tablets
We haven't tested all brands of smartphone or tablet, but they should all have provisions for installing and viewing PDF documents like our eBooks.
If in doubt you can always follow the Method 2 instructions for the iPad above, which is to say simply email yourself the PDF eBook as an attachment to yourself on your smartphone or tablet, and simply open that document from within your email program on your smartphone or tablet to read it as an attachment.
Of course you can always check to see if your tablet or smartphone provider has an app similar to Apple's iBooks to better organize your reading experience.